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01Check-in

Was your flight delayed or cancelled?

Delayed 3+ hours, cancelled or bumped? You could be owed up to €600 per passenger, no matter what your ticket cost. We handle the whole claim. If we don't win, you owe us nothing.

  • 01 Every airline, every country
  • 02 EU Regulation EC 261€250 / €400 / €600 by distance
  • 03 Israel Aviation Services LawFlights to and from Israel
  • 04 Montreal ConventionDelays, baggage and extra costs
STOPDELAY Boarding pass
Passenger YOU
Status DELAYED / CANCELLED
If we don't win, you owe us nothing.
Claim stub
Entitlement UP TO€600
Class RISK-FREE
Claim status
KEEP THIS STUB

02Security

From delay to payout in three steps

You spend about two minutes on the details. Our claims team handles everything else, from the first letter to the airline to the final payment.

Animation: a suitcase is checked in, scanned for the documents a claim needs, and arrives at the payout desk.

  1. Station 01 · Check-in

    Tell us about your flight

    Enter your route and a few details. It takes about two minutes, and you'll see right away whether your flight qualifies and how much you could get.

  2. Station 02 · X-ray

    We build and fight your case

    We check the flight data and the rules that apply, file the claim with the airline and answer every reply. If the airline still refuses, our partner lawyers can take it further.

  3. Station 03 · Payout

    You get paid

    When the airline pays, we transfer your compensation minus our success fee. If we don't win, you pay nothing. It's that simple.

03Gates

Why choose Stop Delay?

Gate A

With Stop Delay

Confirmed

  1. Simple from start to finish

    One short online form instead of letters, legal jargon and hold music.

  2. We do the work

    Give us the details once. We deal with the airline, the paperwork and every follow-up.

  3. No win, no fee

    No upfront costs and no legal fees. We only get paid if you do.

  4. Documents handled for you

    We tell you exactly what's needed, then prepare and submit every document.

  5. Always know where you stand

    Follow your claim online and get an update at every stage.

1A–5A · First class
Gate B

On your own

  1. Stressful and confusing

    You have to work out which rules apply and argue your case with the airline by yourself.

  2. Slow

    Claims can drag on for months, with long silences and endless back-and-forth.

  3. Costly if it goes to court

    Going to court alone can mean legal fees, even when you're in the right.

  4. Heavy on paperwork

    Finding the right forms, evidence and deadlines can feel like a second job.

  5. Easy for airlines to ignore

    Individual claims are often rejected or left unanswered, in the hope that passengers give up.

04Information

Know your rights as an air passenger

When the disruption is the airline's responsibility, the law is usually on your side. Here's what you may be entitled to.

  1. COUPON 01/06

    Flight delay compensation

    Reached your destination 3 or more hours late? Under EC 261 you may be owed €250 to €600 per passenger.

  2. COUPON 02/06

    Cancelled flight compensation

    Cancelled less than 14 days before departure? You may be owed compensation on top of a refund or a new flight.

  3. COUPON 03/06

    Overbooked flight compensation

    Bumped from an overbooked flight against your will? You're usually entitled to compensation, plus meals and rebooking.

  5. COUPON 05/06

    Delayed or lost baggage

    Bags delayed, damaged or lost? The Montreal Convention covers up to 1,519 SDR, roughly €1,800.

  6. COUPON 06/06

    Missed connection compensation

    Missed a connection because the first flight was late? If you arrived 3+ hours late, you may be owed compensation.

Under EU Regulation EC 261: €250 / €400 / €600 depending on flight distance.

05In-flight

We claim from airlines worldwide

Low-cost or flag carrier, short hop or long haul: we claim compensation from major airlines across Europe and beyond.

  • Turkish AirlinesTK · Istanbul
  • Air CanadaAC · Montreal
  • British AirwaysBA · London
  • Air IndiaAI · Delhi
  • Air FranceAF · Paris
  • LOT Polish AirlinesLO · Warsaw
  • Wizz AirW6 · Budapest
  • easyJetU2 · London Luton
  • El AlLY · Tel Aviv
  • American AirlinesAA · Dallas

06Arrivals

What could your flight be worth?

The amount depends on the distance and how late you arrived, not on what you paid for the ticket.

€250 – €600 per passenger · EC 261

  • STOP DELAY

    EC 261 COMPENSATION

    UP TO 1,500 KM€250

    1,500 – 3,500 KM€400

    OVER 3,500 KM€600

    PER PASSENGER

  • STOP DELAY

    EXAMPLE 01 / 05

    Rome → Berlin

    Cancelled · 1,180 km€250

    €250 for a late cancellation

    Cancelled two days before departure. The replacement flight landed the next morning.

  • STOP DELAY

    EXAMPLE 02 / 05

    Madrid → Warsaw

    4h 10m late · 2,290 km€400

    €400 for a long delay

    A technical fault kept the plane on the ground. It landed more than four hours late.

  • STOP DELAY

    EXAMPLE 03 / 05

    Lisbon → New York

    5h late · 5,420 km€600

    €600 for a long-haul delay

    A crew shortage pushed back departure. Long-haul delays of 4+ hours qualify for the full amount.

  • STOP DELAY

    EXAMPLE 04 / 05

    Athens → Toronto

    Missed connection · 7,980 km€600

    €600 for a missed connection

    A late first flight meant a missed connection and arrival nine hours behind schedule.

  • STOP DELAY

    EXAMPLE 05 / 05

    Amsterdam → Istanbul

    Denied boarding · 2,210 km€400

    €400 for being bumped

    Denied boarding on an overbooked flight, against the passenger's will.

Examples for illustration. The final amount depends on your flight.

07Newsstand

Stay up to date

Practical guides on flight delays, cancellations and your rights as a passenger.

09Duty free

Help others get the compensation they're owed

Join the Stop Delay affiliate program and get a personal link to share with friends, family or your audience. Every time a claim made through your link is won, you earn $20.

Join the affiliate program

10Baggage claim

Only pay when you win

No upfront fees, no hidden costs. We charge a success fee only once your compensation has been paid, so we only win when you do.

STOPDELAY Passenger statement· Page 1 of 1
Upfront cost
€0
Delay that can qualify
3h+
Measured on arrival at your final destination.
Languages we work in
10
Maximum EC 261 compensation
€600
Per passenger, depending on flight distance.

If we don't win, you owe us nothing.

Check compensation