About us
We make airlines pay
When a flight goes wrong, the law often says the airline owes you money. Most people never get it. Stop Delay claims it for you — we deal with the airline, the paperwork and, if it comes to it, the court. No win, no fee. How our fee works
- Name
- Stop Delay Ltd
- Works with
- EU261 · UK261 · Montreal Convention
- Our fee
- Only if you get paid
Airlines owe more than they pay
A European Commission study found that 62% of passengers who were owed compensation never got it. Some didn’t know the rules. Some gave up after the airline’s first “no”. Some never found the time for the forms.
Stop Delay exists to close that gap: you give us your flight once, and we do the chasing.
Source: European Commission study, 2020
Four promises
- Free to checkTell us about your flight, and we’ll tell you if you have a claim. Checking costs nothing.
- No win, no feeOur fee — 30% of the compensation — comes out only when you get paid. If we don’t win, you pay nothing.
- We handle all of itLetters, follow-ups and documents. If the airline won’t pay, we can take it to court — at our cost.
- You see every stepYour claim page shows where things stand, what’s missing, and when the money is on its way.
We use the law that fits your flight
- EUEU261Flights leaving the EU, and flights into the EU on EU airlines.€250 – €600
- IsraelAviation Services LawFlights to and from Israel. Amounts rise every year.₪1,530 – ₪3,670
- UKUK261Flights leaving the UK, and into the UK on UK or EU airlines.£220 – £520
- WorldwideMontreal ConventionLost, damaged or delayed bags, and costs a delay caused you.Up to about €1,800
Per passenger, by flight distance. Israeli amounts are for 2026. On stopdelay.com we handle claims under EU261 and UK261. Claims under Israel’s Aviation Services Law aren’t handled on this site.
We answer your questions
-
Checking is free and takes a few questions: where you flew, when, and what happened. You see straight away whether your flight looks eligible — and we confirm it once we’ve checked the airline’s records. One clear fee: 30%, only if you get paid.