This depends on how far you were supposed to fly and whether or not they managed to find a timely alternative flight. If flight is delayed by 3 hours, you are likely eligible for compensation. Should this happen, you can get up to 250 EUR for a short-haul flight and up to 600 EUR for a long-haul one.

Yes, you can often lose your compensation eligibility if the airline manages to get you to your destination with less than a 3-hour delay. You can also lose your right to compensation if the airline offers you travel vouchers as compensation and you accept them. Willingly giving up your seat can also take away your eligibility, so make sure not to let the airline convince you to do it.

The processing time usually depends on how complex your case is. It should take no longer than 30 days for the money to reach your account, but high-demand times can lead to further delays. Should this happen, you are more than entitled to seek legal help. Remember that going to court with your case can bring other inconveniences, so opting for companies like StopDelay might be a better alternative.

This depends on where you are filing to get your ITA Airways compensation. Countries such as the UK have a 6-year statute of limitations, whereas filing in Italy will give you 2 years and 2 months. It’s essential to check what limits you have in every country because if you file past the deadline, you won’t be able to get any justice.

Many airlines, including ITA Airways, may try to pass off technical issues as an “extraordinary circumstance.” However, most of the time, the reasons for technical issues can be seen through maintenance. They may have canceled the flight to keep you safe, but it was their responsibility to conduct checks and prevent it from happening in the first place.

You can still get compensated if their alternative does not meet your preferences. Once you buy your tickets, ITA Airways is responsible for meeting specific timing criteria. Should you be given less than 14 days’ notice and the reason for the cancellation is within their control, you are entitled to a full refund. You may also file for further compensation if certain aspects of EC 261 are met, so make sure to get StopDelay to help you.