How our flight data works

Every flight page shows only what our own flight monitoring recorded and checked.

Reviewed by StopDelay management

What we record

We monitor departures and arrivals at major European airports. A flight appears in the log when it was cancelled, or when it left or arrived 3 hours or more late. For compensation, the arrival time is what counts.

How we check it

Each event is checked before it is published. When many flights at the same airport are hit on the same day, we say so: weather, air traffic control or a strike may be the cause.

How long we show each day

Each disruption is listed day by day for 7 days. After that it stays on the page as a count for its month.

What the statistics mean

The statistic counts the days we saw this flight operate, get cancelled or diverted, over the period shown next to it. A percentage appears only from 30 flights. No record doesn’t mean the flight was on time.

Weather

The weather shown is the airport’s official report (METAR) close to the departure time. It is a fact, not a legal conclusion: whether weather excuses an airline depends on the whole day. Weather: METAR via Iowa Environmental Mesonet

The amounts

The amount follows the same rules as our claim form: EU Regulation 261/2004 or UK Regulation 261, by distance. The final amount depends on your own journey, for example a connection.

Limits

We cover flights to and from the airports we scan, and we may miss some flights or days. If your flight was disrupted and it isn’t listed, you can still check it with our form.

Dates

“Updated” shows when the data on a page last changed. It is never an automatic date.